Tag: aftersales

9 Ford QuickLane service centres ready to serve customers

9 Ford QuickLane service centres ready to serve customers

Ford Motor Company and its partner in Malaysia, Sime Darby Auto Connexion (SDAC), now offer 9 Quick Lane service centres across Peninsular Malaysia. Four are located within the Klang Valley and one each in Penang, Ipoh, Juru, Johor Bahru and Muar. More facilities are scheduled to open over the coming […]

QNEWS: Volkswagen Malaysia brings in Experts to support aftersales initiatives

QNEWS: Volkswagen Malaysia brings in Experts to support aftersales initiatives

As part of its aftersales initiatives, Volkswagen today introduced the Volkswagen Experts programme in Malaysia. This programme involves 10 certified master technicians from Germany – better known as Volkswagen Experts – working closely with local dealerships to further enhance customer satisfaction in Malaysia. These 10 Volkswagen Experts will be stationed […]

QNEWS: Two Volvo service centres established in Sarawak

QNEWS: Two Volvo service centres established in Sarawak

Volvo Car Malaysia (VCM) has appointed Greatwall Group of Companies as its first service representative in Sarawak. This extends the Volvo service network into Sarawak with 2S (Service and Spare Parts) centres located in Sibu and Kuching. “The appointment of Greatwall Group of Companies as our authorised service representative is […]

QNEWS: Two new Hyundai 3S centres opened

QNEWS: Two new Hyundai 3S centres opened

It’s been a busy month for Hyundai Sime Darby Motors (HSDM) with the launch of the new Hyundai i30 as well as the official opening of two new 3S centres, the 24th and 25th in the growing network nationwide. The 24th 3S centre was opened in Sungai Petani, Kedah, and […]

QNEWS: More Hyundai service centres to be opened this year

QNEWS: More Hyundai service centres to be opened this year

Hyundai-Sime Darby Motors (HSDM) will open 6 more 3S centres this year to reach out to its customers in Malaysia, making its services easily accessible to them. The continuous expansion of its network is aimed at enhancing customer ownership experience with one-stop facilities offering integrated sales, service and parts to […]

Quick Lane service to be available for Ford owners in 2014

Quick Lane service to be available for Ford owners in 2014

In 2014, Ford Malaysia will open eight Quick Lane service centres within the coming year, in collaboration with Sime Darby Auto Connexion, to expand its customer service network in Malaysia. Quick Lane facilities, which were introduced in the USA in the late 1990s, are dedicated quick service operations equipped to […]