UMW Toyota Motor (UMWT) is recalling certain units of the Toyota Corolla Altis, Lexus NX and Lexus RX models under a Special Service Campaign (SSC) to inspect and if required, replace a sensor in their airbag systems. This SSC follows the announcement by Toyota Motor Corporation (TMC) to have the airbag system sensor replaced which was made on January 31, 2018.

Based on information received from TMC, the number of affected vehicles in Malaysia are 2,800 units of Toyota Corolla Altis, and around 500 units of Lexus NX and Lexus RX. These were cars manufactured between June 2015 and January 2016 and distributed by UMWT and Lexus Malaysia.

An airbag sensor needs to be replaced in the Toyota Corolla Altis, Lexus RX and Lexus NX models manufactured between June 2015 and January 2016.

The defect relates to manufacturing issues as there are possibilities that the insulation of integrated circuit (IC) chips in affected pressure sensors and g-sensors could peel off over time, creating an open circuit in the IC chip.  If this were to occur, the airbag warning light will illuminate. Furthermore, the side/curtain airbags and/or front airbags can become deactivated and will not deploy when required to. This could increase the risk of injury to the occupants in the event of a crash.

When the necessary replacement parts are available, UMWT will notify owners of the affected vehicles to request them to bring their vehicles to an authorised Toyota or Lexus service centre to make the necessary replacements. The work should take about 30 minutes to 4 hours (depending on model) and all costs involved for the replacement will be borne by UMWT.

Owners of affected cars can contact any authorised Toyota service centre or call the Toyota Freephone at 1800-8-TOYOTA (869682). For Lexus owners, customers can contact Lexus authorised dealers nationwide or contact its Freephone 1800 88 53987 (1-800-88-LEXUS) or visit www.lexus.com.my.

Toyota owners can also visit Toyota’s Special Service Campaign webpage at toyota.com.my to check whether their vehicle is involved, using the Vehicle Identification Number (VIN) Checker. To those who have installed the Toyota Drive App on their smartphone, there is also a link to Toyota’s SSC page and the VIN Checker.  Information on other vital SSCs is also available on the webpage.

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