The carmaker recently posted in social media an apology for the delay.

It’s a nice problem to have when demand exceeds supply but for Perodua, it’s a serious problem that the company feels bad about. Up till the end of last month, there were 22,000 people who had put down money for a new Myvi and had still not received their car.

Due to a technical issue relating to one of the suppliers, production of the Myvi had to be halted in August and this impacted sales as only around 9,500 vehicles in total for September were delivered – an unusually low number for the country’s No.1 carmaker.

Perodua is focusing its efforts in reducing the waiting time for its customers to a more acceptable time-frame. “We have yet to ascertain the full delivery time-frame but our manufacturing arm has begun production and deliveries will be forthcoming soon,” said Perodua’s President & CEO, Datuk (Dr) Aminar Rashid Salleh.

“Despite the unfortunate delays, we are extremely thankful that the Malaysian public continue to support Perodua. We offer our sincere apologies to the affected customers for the wait,” he added.

Touching on sales numbers, he said that between January and September this year, Perodua delivered 168,200 vehicles – an 11% jump over the 151,600 vehicles it sold in the same period in 2017.

“The sales jump can be attributed to the response for the new Perodua Myvi as well as for our other models – the Axia, Bezza and Alza – which recorded volumes of 53,700, 38,100 and 18,400 units, respectively,” Datuk (Dr) Aminar said.

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[Chips Yap]

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