Honda Malaysia has opened another 3S Centre offering sales, services and spare parts to support the increasing Honda customer base. Located in Cheras within metropolitan Kuala Lumpur and operated by MJN Motors Sdn Bhd, the new Honda 3S Centre will improve convenience for customers in the city and nearby areas, in particular Cheras, Kajang and Seri Kembangan.
MJN Motors invested a total of RM6 million into the 11,000-square foot facility that offers the latest facilities and equipment in compliance with Honda standards. It has a total of 12 bays, comprising 7 service bays, 3 for general repairs and 2 for tyre service. The service centre can handle up to 30 vehicles a day.
For customers’ convenience and comfort, there are two lounges with amenities as well as a Kids Corner, a cafe counter and a surau. Additional services such as renewal of roadtax and insurance are also available and when required, a courtesy car will also be provided to customers. Needless to say, as with every Honda showroom, test-drives of various models are readily available.
”As we continue to emphasise customer satisfaction, the role that our dealers play is very important. Honda Malaysia is confident that all the efforts can be accomplished with the strong support of dealers such as MJN Motors. The opening of MJN Motors Honda 3S Centre will provide greater convenience to our increasing customer base, towards attaining better customer satisfaction,” said Honda Malaysia’s Managing Director & CEO, Toichi Ishiyama.
Mr. Ishiyama said that, in tandem with the increased sales, the total after-sales service intakes in the first half of 2018 have risen close to 612,000 units or an increase of 11% over the same period last year. Aiming to improve its customer satisfaction, the company continuously works closely with its authorised dealers to provide better after-sales service, on top of offering high quality products to customers.
Visit www.honda.com.my to locate an authorised Honda dealership near you.