Following the opening of the first Running Gear Competence Centre in Malaysia, Audi hosted owners at the brand’s first-ever Tech Talk to learn more about what it takes to keep their vehicles in top condition. Located at the Audi Kuala Lumpur Service Centre in Jalan Chan Sow Lin, the Running Gear Competence Centre is a dedicated facility equipped with the latest technology used by Audi to ensure that the vehicle continues to deliver the best ride possible.
Illustrating the brand’s commitment towards providing top notch service and access to latest technology, additions to the existing line-up of wheel alignment and brake line tester machines have been made. Complementing the new hardware, the technicians at the service centre have been extensively trained by trainers from Audi Regional Technical Service Centre to ensure that they have the latest skills to deliver the top service level expected.
The Tech Talk agenda covered some of the brand new equipment within the Running Gear Competence Centre including the tyre warmers, tyre changers and wheel balancer. The participants went through a series of interactive, hands-on stations involving the specialised equipment, under the guidance of Audi experts. These included Noise Analysis, Wheel Balancing and Run-Out Assessment, which measures the hubs and brake rotors.
“This is the first-ever Tech Talk for customers conducted by specialists in technical training and product support for the South-East Asian region to give a ‘behind the scenes’ look at what ‘Audi Top Service’ is really about. A sizeable investment by our partner, Euromobil, on the Running Gear Competence Centre, was made to give customers the most precise and professional Running Gear set-up possible. This ensures the best quality drive with perfect alignment, balance, prolonging wear, and maximizing fuel efficiency,” said Daniel Watts, General Manager of Aftersales, Dealer Development & Training.
The Tech Talk and inauguration of the Running Gear Competence Centre reflect the commitment that the brand has towards delivering ‘Audi Top Service’. In addition, Audi continues to expand its offerings and solutions to customers through ongoing training, Audi Top Service Shuttles for customers, and Service Clinics.