UNLESS the car you buy is brand new and never before used by any other owner, you won’t know its true condition. If you are lucky, the previous owner will have looked after the car well and cared for it but there may also be cases where the car has not been well maintained and its owner has not bothered about its condition.
Sometimes it is hard to verify the true condition of the used car and therefore, purchasing it is a tricky matter. But now, to get peace of mind when buying used cars, there’s a new service available in Malaysia called Goo KANTEI which is Japan’s leading and most trusted vehicle inspection service.
‘Goo KANTEI’ is a combination of the words ‘Goo’ and ‘KANTEI’, with KANTEI being a Japanese word meaning ‘inspection, verification, check, and appraisal’. ‘Goo’ is a brand of PROTO Corporation, a Japanese company listed in the Tokyo Stock Exchange which currently runs one of the largest used car classified media, Goo Magazine and Goo-net in Japan.
Goo KANTEI is brought to Malaysia by Car Credo, PROTO Corporation’s subsidiary. Car Credo has been providing the service for hundreds of thousands of vehicles (used and pre-owned) in Japan since 2006. Through such a service, a positive reputation has been established for both buyers and dealers alike.
Explaining the availability of Goo KANTEI in Malaysia, Kenya Ikutsu, Managing Director of PROTO Malaysia Sdn Bhd says: “Used cars are a big business in Malaysia but until now, customers have been faced with uncertainty when they buy used cars because they are not sure of the condition. Unless they are experts, they may not be able to detect issues that may affect the value of the car, particularly safety.”
“With Goo KANTEI, the experts are inspectors from Japan who have special training and years of experience in inspecting used vehicles to evaluate the overall quality. They see thousands of cars each year and through such long experience and in-depth knowledge, they can spot problems and identify if a vehicle body has been repaired before. Such information will be valuable to a customer and provide the important peace of mind when deciding whether to buy the vehicle,” Mr. Ikutsu explains.
For each inspection, the professionally-trained Goo KANTEI inspector will take about 20 minutes and cover up to 344 points in, around and even under the vehicle. “You will be surprised that even the tiniest abnormality in the structure or paintwork will be spotted by these certified and experienced inspectors from Japan,” says Mr. Ikutsu.
He adds that the entire inspection process is bias-free and has the endorsement of the Japan Automobile Appraisal Association. It is comprehensive and transparent and, at the end of the inspection, a certificate is issued for the specific vehicle. This certificate has information on numerous aspects of the vehicle and explanatory notes in simple language. Star ratings (maximum of 5, which is the best) are shown so that the customer will have an easy basis of comparison of different models that have been Goo KANTEI certified.
“I believe that with the introduction of Goo KANTEI inspections, the standards in the used car industry will certainly be upgraded. This will benefit all parties as dealers will have a good idea of the condition of vehicles in their stock and customers have peace of mind knowing the true condition of the vehicle they are interested in,” said Mr. Ikutsu.