If you own Toyota Alphard and Vellfire manufactured in Japan between April 2016 to Feb 2018 and it was a unit distributed by UMW Toyota Motor (UMWT) and sold by an authorized Toyota dealership, be informed that these units are the subject of a Special Service Campaign. Some 1,900 units require updating of the Electronic Control Unit (ECU) of the Electric Parking Brake (EPB) system.
According to the notice from UMWT which will be sent registered owners, it was found that due to improper programming of the ECU for brake system, there is the possibility that a voltage reduction during an engine re-start after an idling stop could be judged as an abnormality if the battery has experienced degradation. If this were to occur, a warning light would illuminate and the EPB system may not operate.
Owners who receive the recall notice should act on it as it is a safety-related issue. They should bring their MPV to an authorized service centre for the work to be carried out. It should take an hour and all charges related to this recall will be borne by UMWT.
For further information, owners of affected vehicles can contact any authorised Toyota service centre or call the Toyota Freephone 1-800-8-TOYOTA (869682).
They can also visit Toyota’s Special Service Campaign webpage to see whether their vehicle has an technical issues to be fixed (the Vehicle Identification Number (VIN) is required). Those who have the Toyota Drive App on their smartphone or tablet can also find a link to Toyota’s SSC page and the VIN Checker.
Visit www.toyota.com.my to find the locations of authorised service centres in Malaysia.