Among all the car companies in the country, Honda Malaysia has been the most pro-active and determined to have all Honda vehicles with defective Takata airbag inflators replaced. Over the past few years, the company has had all types of campaigns and spent great sums of money to create awareness of the urgent matter, even to the extent of having its aftersales personnel visit homes in the vicinity of authorised service centres where there were affected vehicles seen.
The company also works closely with the Ministry of Transport and Road Transport Department (JPJ) which has this year warned motorists with affected vehicles that action can be taken against them for not having the inflator module replaced.
As at September 20, 2018, Honda Malaysia has replaced more than 236,800 units of Takata driver front airbag inflators which translates to a 90% completion ratio. The total number of Takata driver and passenger front airbag inflator replacements completed is at more than 496,400 units or 84%.
Honda Malaysia appeals to affected Honda customers who have yet to undertake the replacement activity to urgently replace their affected Takata front airbag inflators. The danger comes from the module breaking up as the airbag inflates, resulting in sharp metal pieces shooting against the driver and/or front passenger. Investigations into serious injuries and fatalities reported in Malaysia and other countries have found that the module was broken.
Honda Malaysia has given assurance that stock availability for both driver and passenger front airbag inflator replacement is at 100% for all models. The replacement of the affected Takata airbag inflators is FREE OF CHARGE and any cost related to Takata airbag inflators replacement will be borne by Honda Malaysia.
To make it easier for owners, Honda Malaysia also established more locations where replacements can be made on the spot. Besides Mobile Hubs at selected shopping malls, there are also selected Petronas stations where replacements can be made. At the Mobile Hubs and selected Petronas stations, an advance appointment is not required.
If you own a Honda vehicle that was manufactured during the years shown on the chart below and you have not had the module replaced, do so immediately. If you are uncertain whether the previous owner has done it, you can call Honda Malaysia’s toll free number at 1-800-88-2020 or visit any authorized Honda dealers anywhere in Malaysia.
The recall also covers vehicles that were not distributed by Honda Malaysia, ie those imported by other parties. Honda Malaysia will also assist in getting the replacement module for such vehicles, as well as bear all related costs.