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Nasim Sdn Bhd (NSB), franchise holder of the Peugeot marque, has appointed Kheng Soon Service Sdn Bhd (KSS) to manage the second Peugeot Blue Box 3S. KS Service was established in 2000 and began business by being a 2S dealer for Peugeot. Through the years, they have built up a customer base of approximately 2,000 owners, hence their keen desire to become an authorized 3S dealer of NSB.
KS Service has invested more than RM2 million in its new 3S centre in Jalan Chan Sow Lin, Kuala Lumpur. The location was selected to support Peugeot owners from KL (Selangor Peugeot owners are supported by the Blue Box at Glenmarie neat Shah Alam) as well as familiarity of the Chan Sow Lin area to existing customer base and also potential new customers.
The KSS Blue Box has a built-up area of 2,500 sq.ft. for the showroom and 4,250 sq.ft. allocated for a 13-bay service area with 10 hoists. KSS currently has a manpower strength of around 25 and their service centre can handle a throughput of 40 vehicles per day depending on the complexity of the required task. They are also equipped with the latest diagnostic tools i.e. state-of-the-art Peugeot Planet System which comes with internet feed to a 24-hour call centre that is able to 'communicate' with the more recent Peugeot models when plugged in to analyze and trace electrical malfunctions.
“We are proud to have KS Service on board with us as they have demonstrated a very high degree of professionalism and commitment towards the business. Their investment into the Peugeot business is in tandem with Nasim’s aspirations for the Peugeot brand,” said Samson Anand George, General Manager of NSB, at the official opening ceremony this evening.
He noted that KS Service has been successful in providing exemplary service standards to Peugeot owners. “This is what we want to see in all our dealers and we are confident that KS Service will be able to support Peugeot owners in this location,” he added.
He also stressed on Nasim’s commitment to Peugeot owners had always been to rationalise parts pricing, to improve availability of parts and to increase the service network. Additionally, NSB will be actively involved in the training of the staff of the KSS Blue Box to ensure that high levels of service is maintained.
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